August Zhang 张鳌

Born: October 2000 | Nationality: Chinese

Profile / Personal Statement

Highly motivated graduate (June, 2025) in Big Data Management and Applications from Southern University of Science and Technology, fluent in English and Mandarin. Combines technical skills in data mining, ML, NLP, and coding with project management and economics knowledge. Proven ability to implement technical solutions (CRM, chatbots) and train users effectively during internships. Seeking a challenging entry-level Data Analyst/Scientist or related role within a global company, aiming to leverage data insights for business growth and eventually contribute internationally.

Work Experience

Intern | Ocean Top Holdings Ltd | Shenzhen, China

February 2025 – April 2025

  • Developed and implemented a customer service chatbot for the sales department's landing page, improving initial response time and user engagement.
  • Designed and delivered training sessions to sales staff on leveraging GPT-based AI tools to enhance communication efficiency and productivity.
  • Analyzed chatbot interaction data to identify common user queries and areas for service improvement.

Intern | Ocean Top Holdings Ltd | Shenzhen, China

July 2024 – September 2024

  • Implemented and configured a Customer Relationship Management (CRM) system to streamline sales tracking and customer data management for a newly established international sales team.
  • Assisted in migrating existing customer data into the new CRM system, ensuring data integrity.
  • Provided initial support and guidance to the sales team on using the CRM effectively.

Education

Southern University of Science and Technology (SUSTech) | Shenzhen, China

2019 – 2025

Bachelor of Management in Big Data Management and Applications

  • Relevant Coursework: ata Mining, Machine Learning Fundamentals, Natural Language Processing, Database Systems, Statistical Analysis, Python Programming for Data Science, Project Management
  • Key Projects: Developed a Machine learning model for stock price prediction incorporating social media sentiment analysis using comments generated by Gemini AI.
  • Note: Broadened expertise by transitioning from Computer Science to specialize in Big Data Management and Applications, aligning technical skills with interests in data-driven business solutions and communication.

Skills and Qualifications

Languages

  • Mandarin Chinese (Native)
  • English (CET6 + fluent communications with foreigners)

Technical Skills

  • Data Science & ML: Data Mining, Machine Learning (Classification, Regression, Clustering), Natural Language Processing (NLP), Predictive Modelling.
  • Programming & Databases: Python (Pandas, Scikit-learn,Tensorflow), SQL, C++.
  • Tools & Software: MS Office Suite (Excel, PowerPoint), CRM Systems (Jira Cloud), Chatbot Development Platforms (Coze), GPT/LLM Usage & Prompt Engineering.

Other Skills

  • Project Management Fundamentals
  • Data Analysis & Visualization
  • Business Acumen
  • Cross-cultural Communication
  • Presentation & Training Delivery